1. Campaign

Select Campaign

2. User Input

Guidelines

Received Type Button Click: Text

CTA Button

3. Create CTA Button

Guidelines

Reply Type CTA Button

Reply Message

*Use CNAME to personalised address user name. Eg. Hi CNAME -> Hi Olivia/ Hi Jack.
*For creating CTA of chat, the format is https://wa.me/whatsapp-number e.g https://wa.me/60123456789